1.   What features are available in Microsoft Office Outlook?

1. E-mail
2. Calendar
3. Contacts
4. Tasks
5. All of the above

 

2.            Select the method that isn’t a recommended way to close Outlook.

A.   Use the red X at the top right hand corner

B.   Turn off your computer

C.   Right-click on the Microsoft Outlook listing on the taskbar and choose close

D.   Click on File and choose Exit

 

3.            By default, how many toolbars does Outlook have?

A.   4

B.   7

C.   3

D.   1

 

4.            How can you get help in Microsoft Office Outlook?

A.   Press F1

B.   Choose “Microsoft Office Outlook Help” from the Help menu

C.   Use the Office Assistant

D.   All of the above

 

5.            Which pane would you use to read an e-mail message?

A.   Reading Pane

B.   Assistance Pane

C.   Navigation Pane

D.   Task Pane

 

6.            Which task can’t you do with toolbars?

A.   Move them around

B.   Add and remove buttons

C.   Make your own

D.   Change their background colour

 

7.            What’s the easiest way to add buttons to the main menu?

A.   You can’t add buttons to the main menu

B.   Copy and paste buttons from other applications

C.   Click on the Tools menu, click Customize, click on the Commands tab, and drag and drop buttons onto the main menu

D.   Drag and drop buttons from the toolbar

 

8.            Which item is not a part of the navigation pane?

A.   Contact search

B.   Labeled buttons

C.   Icons

D.   Folder list

 

9.            Outlook’s standard toolbar always stays exactly the same.

A.   True

B.   False

 

10.          You can browse the Internet using Outlook.

A.   True

B.   False