1.            How do you create a new e-mail in Microsoft Office Outlook?

A.            Press Ctrl and N

B.            Click on Actions and choose New Mail Message

C.           Right-click on a blank spot in the inbox and click on New Mail Message

D.           Click the New button on the standard toolbar

E.            All of the above.

2.            How do you set stationery from within a new mail message?

A.            Click on the File menu, click on New, and click on Stationery

B.            Click the Insert menu and choose Picture

C.           Click the Options button on the standard toolbar and click Stationery

D.           Press Ctrl S 

3.            Select the correct method for checking spelling and grammar in a new mail message.

A.            Get your dictionary out!

B.            Press F7 on your keyboard.

C.           Click the Edit menu and click Check Spelling.

D.           Outlook can’t check for spelling mistakes, only Word can do that. 

4.            How many mail formats do you have to choose from when you’re creating a new mail message?

A.            Unlimited

B.            1

C.           3

D.           6

5.            Where are your e-mail settings stored in Microsoft Outlook?

A.            Under Tools and E-mail Accounts

B.            Under File – E-mail

C.           On your desktop

D.           Outlook doesn’t have e-mail support

6.            How do you delete an e-mail from your inbox?

A.            Press the delete key on your keyboard

B.            Right-click on the message and choose Delete

C.           Click on the  icon on the standard toolbar

D.           All of the above 

7.            Which of these features isn’t a way to organize mail in Outlook?

A.            Using colours

B.            Setting up rules

C.           Moving messages to programs other than Outlook

D.           Moving messages to different folders 

8.            How many e-mail account types does Outlook support by default?

A.            9

B.            3

C.           1

D.           5

9.            Which is the best way to describe AutoText?

A.            It’s a feature in Outlook that names your folders for you.

B.            It’s a time-saving feature provided by Microsoft Word that allows you to insert frequently used phrases.

C.           It’s a great feature that fills in tables, but is only available in Microsoft Excel.

D.           AutoText creates appointments in your calendar for holidays. 

10.         The Drafts folder is:

A.    Where Outlook stores unfinished mail

B.    Where mail sits while it’s waiting to be sent

C.   Where deleted messages are stored

D.   Where mail is received