1.            Which items can you create using Microsoft Office Outlook?

A.            Journal entries

B.            Contacts

C.           Notes

D.           Tasks

E.            All of the above

 

 

2.            What’s one way to open a new item, no matter which folder you’re in?

A.            Click the New menu and click Item

B.            Use the shortcut keys Ctrl N

C.           Click the File menu and click New

D.           Click the Edit menu and click New

 

 

3.            How do you edit an existing item (for example, an appointment that’s already in your calendar)?

A.            Click the item and then click Edit on the standard toolbar

B.            Right click the item and click Change

C.           Select the item and type what you need to change; Outlook will know where to put it

D.           Double click the item

 

 

4.            Where are the different views for a folder normally listed when you are in that folder?

A.            In the Navigation Pane

B.            In the Views Pane

C.           Under the file menu

D.           There is only one way each folder can be viewed

 

 

5.            What does the Journal folder do?

A.            Keeps track of what mood you’re in

B.            Tracks items like e-mail messages, task requests, files that you create

C.           Tracks financial information for you

D.           Outlook does not have a journal

 

 

6.            What does the Notes folder do?

A.            Provides a spot for you to jot down quick information

B.            Adds a note to your desktop

C.           Reminds you of a task you have to complete

D.           Keeps track of birthdays

 

 

7.            Which item can’t you do with a task?

A.            Set a reminder

B.            Assign it to someone

C.           Change its colour

D.           Mark it as complete

 

 

8.            Which view can you pick in the calendar from the standard toolbar?

A.            One day

B.            One week

C.           One month

D.           All of the above

 

 

9.            Which view can you pick in the notes folder from the standard toolbar?

A.            Large icons

B.            List

C.           Small icons

D.           All of the above

 

 

10.         Which item isn’t an option in a new contacts window?

A.            Place a phone call

B.            Change the colour of a flag

C.           Get a map to the contact’s address

D.           Add their e-mail address