Table of Contents

   

   
SECTION 1: The Essentials
Lesson 1.1

An Overview of Microsoft Office Outlook
System Requirements
Launching and Closing Outlook
Practice Exercise

Lesson 1.2 The Outlook Interface
Outlook Today
The Navigation Pane
The Reading Pane
Task Panes
Practice Exercise
Lesson 1.3 Using Menus
Using and Customizing the Main Menu
Using Shortcut Menus
Using Shortcut Keys
Working With Dialog Boxes
Practice Exercise
Lesson 1.4 Using Toolbars
An Overview of Toolbars
The Standard Toolbar
The Web Toolbar
The Advanced Toolbar
Customizing Toolbars
Practice Exercise
Lesson 1.5 Using Help and Support
Using the Office Assistant
Using the "Type a Question" Box
Using Outlook Help
Practice Exercise
  Review Questions
   
SECTION 2: Electronic Mail
Lesson 2.1 Configuring an E-Mail Account
Types of E-Mail Accounts
How to Create and Change an E-Mail Account
How to Send and Receive E-Mail

Practice Exercise
Lesson 2.2 Working With E-Mail Messages
Opening, Printing, and Editing Messages
Replying, Forwarding, and Re-Sending Messages
Opening and Saving Attachments
Deleting Messages
Organizing Messages
Finding Messages
Practice Exercise
Lesson 2.3  Composing E-Mail
New Message Overview
Using the Address Book
Inserting Attachments
Inserting Hyperlinks
Using the Drafts Folder
Practice Exercise

Lesson 2.4

Customizing E-Mail Messages
Mail Formats Overview
Using Stationery
Using Fonts
Using Microsoft Office Word 2003 as an E-Mail Editor
Practice Exercise
  Review Questions
   
SECTION 3: Information Management
Lesson 3.1  Outlook's Calendar
Creating a New Appointment
Appointment Options
Customizing How You View Your Calendar
Practice Exercise
Lesson 3.2 

Using the Contacts Folder
Creating a Contact
Distribution Lists
Customizing Contacts Views
Practice Exercise

Lesson 3.3  Using Tasks
Creating and Editing Tasks
Task Options
Customizing How You View Tasks

Practice Exercise
Lesson 3.4  Using Notes
Creating and Editing Notes
Note Options
Customizing the Notes View
Practice Exercise
Lesson 3.5 Using the Outlook Journal
Setting Journal Options
Creating and Editing a Journal Entry
Customizing Journal Views
Practice Exercise
  Review Questions