When we were creating a new folder, do you remember the drop-down menu that asked what type of item the folder would contain? If you click on that menu, you’d get a list of item types.

 

You’ll see that the types match the folders in Outlook. You can create a new folder for any kind of item: calendar, contacts, journal, notes, tasks, or e-mail messages.

 

This customization feature can be really useful in a lot of situations. For example, if you have different projects at work, you can create a task folder for each of them. Or, if you are a salesperson and you sell items to a number of different companies, you can have a journal folder for each company to track your correspondence with each. Another example is if you work from home, you can have personal and work calendar and contact lists.