1.            What formats can you use when creating a new mail message?

A.            HTML, Rich Text Format, or plain text.

B.            Rich Text Format or Word Special text.

C.           Plain text only.

D.           It depends on your e-mail editor.

2.            How do you create a signature in Outlook?

A.            Click on the File menu, choose New, and click Signature.

B.            Click on the Actions menu and click Create Signature.

C.           Click the Tools menu, click Options, click on the Mail Format tab, click the Signatures button, and click New.

D.           Click on the Tools menu and click Signature Options.

3.            How do you print an item in Outlook?

A.            Press Ctrl and P.

B.            Use the Print icon on the standard toolbar.

C.           Click on the File menu and click Print.

D.           Any of the above.

4.            Which e-mail editors can you pick from in Outlook?

A.            Microsoft Word or the basic Outlook editor.

B.            HTML editor (like FrontPage) or Microsoft Word

C.           There are no choices, there is only one editor.

D.           WordPad or Notepad.

5.            What items can you include in a signature?

A.            Custom font size, style, and colour

B.            Pictures

C.           Bullets

D.           All of the above

6.            Which of these features isn’t available if you’re using the basic Outlook e-mail editor?

A.            Font size, style, and colour

B.            Spelling and grammar check

C.           Message importance

D.           Automatic numbering

7.            What options can you set using the Options button () in a new mail message?

A.            Importance

B.            Message delivery time

C.           Voting options

D.           All of the above

8.            In which situation would we be able to create clipart in a mail message?

A.            Using plain text with Microsoft Word as the e-mail editor.

B.            Using HTML with the Outlook e-mail editor.

C.           Using HTML with Microsoft Word as the e-mail editor.

D.           Using Rich Text Format with the Outlook e-mail editor.

9.            What are page setup options used for?

A.            To print a selection of items.

B.            To configure layout, paper, and header and footer options.

C.           To change your default printer.

D.           To set the number of copies to print.

10.         Your signature can be attached to which of the following items?

A.            Journal entries

B.            New mail messages

C.           Messages that you reply to and forward

D.           Contacts

E.            Both B and C